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  3. Multi-Factor Authentication FAQs

Multi-Factor Authentication FAQs

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  • ★ What is Multi-Factor Authentication (MFA)?
  • ★ Configuring your SmartPhone for the Duo Mobile App
  • How can I provide access for my AiSP/AiC/ASI consultant (Authorized iMIS Solution Provider/Consultant)?
  • Can I Have 2 DUO Accounts?
  • Who does this change in requirements for MFA apply to?
  • What are my options for MFA?
  • Steps to Setup Multi-Factor Authentication
  • What if I experience issues with MFA?
  • What if I forget my device at home?
  • What can I use if I do not want to use my personal cell phone?
  • How is my personal information (email, phone number, etc.) kept safe after I submit it to Hosting Support?
  • Is it safe to use my personal device for MFA?
  • Will Multi-Factor Authentication affect my Website or Staff Site?
  • When will my remote connection be disabled?
  • Will Multi-Factor Authentication be Required for Staging Servers?
  • I have already been paying for MFA. Will I still have to pay?
  • I have staff who are out of the office. Can they set up their accounts later?
  • We have staff users sharing a login. What should they do?
  • Does MFA affect connecting to an FTP service?
  • Does MFA affect sales or demo sites?
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