FAQs
Web Application Firewall (WAF) FAQs
- ★ Will there be any down time when we change our site DNS entry to the WAF IP address?
- We see "Error 1000 - Prohibited IP" after updating DNS to the Cloudflare WAF; what should we do?
- We manage our DNS in Cloudflare; what do we need to do?
- What is a Web Application Firewall (WAF)?
- How do I update my iMIS website DNS to the WAF IP address?
- When should we update our iMIS website DNS to point to the Cloudflare WAF?
Multi-Factor Authentication FAQs
- ★ What is Multi-Factor Authentication (MFA)?
- ★ Configuring your SmartPhone for the Duo Mobile App
- How can I provide access for my AiSP/AiC/ASI consultant (Authorized iMIS Solution Provider/Consultant)?
- Can I Have 2 DUO Accounts?
- Who does this change in requirements for MFA apply to?
- What are my options for MFA?
Timely Support FAQs
Migration to Microsoft Azure FAQ's
- When I login to my server I see a warning about 'paging file' or 'Pagefile', what should I do?
- I can't access my site after the migration, but we updated the DNS. Why won't it load?
- Why is ASI moving to the Microsoft Azure cloud platform?
- How long does the migration to Azure take?
- How do I update my DNS with the new IP address?
- When should we schedule our DNS change?