System-wide performance maintenance will impact support ticket submissions starting at 6pm CST on January 28th (11am AEDT on 29 January / 12am GMT on 29th January) and is projected to end at 10am CST on January 30th (3am AEDT on 31 January / 4pm GMT on 30th January). During this time, email support@advsol.com for help with urgent iMIS issues or email hosting@advsol.com for urgent assistance with hosting issues. We thank you for your patience.

Configuring your SmartPhone for the Duo Mobile App

 

Instructions

Step One: Install the Duo Mobile App

ASI will send you two texts. The first one will be an installation link to download the app. The second text will be activation link. 

When you click on the installation link in the text sent to your device by ASI, you are taken to the App Store or Google Play (depending on your device) to get DUO. 

duo1.jpg

Install the Duo Mobile app.

duo2.jpg

Step Two: After installing the app, open your device activation SMS (text) which will also be sent to your SmartPhone. This text should appear similar to the example below. 

duo3.jpg

You may be prompted to allow the page to open Duo Mobile.

duo4.jpg

Click 'Open' and you should see that the "Hosting ASI" account has been added.

duo5.jpg

At this point, you are ready to go! You do NOT need to take any further steps, or do anything with the passcode presented. 

Once your group is activated for DUO, you will start receiving prompts whenever you log into your server, as outlined, below.

Step Three: Watch this short video that provides a basic explanation of multi-factor authentication, and how it works with Duo: https://www.youtube.com/watch?v=rv12VryxlcE

 

 

 

0 Comments

Please sign in to leave a comment.
Powered by Zendesk