System-wide performance maintenance will impact support ticket submissions starting at 6pm CST on January 28th (11am AEDT on 29 January / 12am GMT on 29th January) and is projected to end at 10am CST on January 30th (3am AEDT on 31 January / 4pm GMT on 30th January). During this time, email for help with urgent iMIS issues or email for urgent assistance with hosting issues. We thank you for your patience.

We manage our DNS in Cloudflare; what do we need to do?


The good news is that you may not experience any down time when changing your A records, if they are already managed through Cloudflare (or at least the downtime will be minimal if it does occur).  However please note that you will need to set the "proxy status" on the A record(s) for your iMIS domain/subdomains to "DNS only"Cloudflare calls this "grey clouding" -- because in the DNS management interface, you will see an orange cloud icon if your site's proxy status is "Proxied", but a grey cloud icon if the proxy status is "DNS only".  By clicking on the cloud icon, you can change it from orange to grey (see sample screenshot below).  If you have any questions or need additional details, please submit a hosting support ticket for assistance.





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