Contacts: Over written record

If or when you know a User's record has been over written, and not sure when or who it belonged to, go into the record and then to the Contact Log where the email records are, then go to the first email they received, that should tell you the original person. And then by going thru the dates, and clicking on them, generally in blocks, as could be many emails, bringing up the email, and looking at the Recipient, if that has changed email address and name, that would be the person who has over written the record.

Once found, correct back to the original person.



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