System-wide performance maintenance will impact support ticket submissions starting at 6pm CST on January 28th (11am AEDT on 29 January / 12am GMT on 29th January) and is projected to end at 10am CST on January 30th (3am AEDT on 31 January / 4pm GMT on 30th January). During this time, email for help with urgent iMIS issues or email for urgent assistance with hosting issues. We thank you for your patience.

Will there be any down time when we change our site DNS entry to the WAF IP address?

Yes.  This change can cause up to 1 hour of down time for your website while DNS propagation, HTTP validation and SSL validation take place.   So please take that into consideration when planning/scheduling to update your DNS A Record. 


Until the validation process completes, your site may display a DNS resolution error (Error 1001) or "Connection is not secure" error (ERR_SSL_VERSION_OR_CIPHER_MISMATCH), as shown below.  This is expected, so please be patient and allow up to an hour before contacting ASI Hosting Support regarding these errors.  







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