System-wide performance maintenance will impact support ticket submissions starting at 6pm CST on January 28th (11am AEDT on 29 January / 12am GMT on 29th January) and is projected to end at 10am CST on January 30th (3am AEDT on 31 January / 4pm GMT on 30th January). During this time, email support@advsol.com for help with urgent iMIS issues or email hosting@advsol.com for urgent assistance with hosting issues. We thank you for your patience.

Should I update the IP address in my SPF record?

No.  The IP address in your SPF (Sender Policy Framework) record should remain as the IP address of the  server that hosts your iMIS site.  Do not change this to the WAF IP address.

 

Additional Info:

A Sender Policy Framework (SPF) record is a type of Domain Name Service (DNS) TXT record that identifies which mail servers are permitted to send email on behalf of your hosted website domain. The purpose of an SPF record is to detect and prevent spammers from sending messages with forged "From" addresses on your domain. 

Confirmation emails, password reset emails, and emails sent from the iMIS Communication Suite are sent via SMTP on your iMIS server.  Since the IP address of your iMIS server is *not* changing, and emails will continue to be sent from that IP address -- you should not change this entry.

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