How to Protect Against Fraudulent Credit Card Charges on RiSE Donation Pages

Bad actors often use website donation pages to test stolen credit card numbers, making small donations in the $1.00 - $2.00 range, to verify if the card can be used.

https://www.thenonprofittimes.com/npt_articles/crooks-use-online-donations-test-credit-card-fraud/

To protect against this type of fraudulent activity, the following items are recommended:

Enable CAPTCHA Security on your donation page: 

iMIS 2017 GA (20.2.64.xxxx/20.2.65.xxxx):  https://help.imis.com/iMIS2017/Implementation/Configuration/Enabling_CAPTCHA_Security.htm

iMIS Cloud Enterprise (20.3.xx.xxxx): https://help.imis.com/iMIS20Cloud/Features/Settings/Contacts/Contacts.htm#reCAPTCHA_settings

iMIS Cloud Professional (100.3.xx.xxxx): https://help.imis.com/100_200/Features/Settings/Contacts/Contacts.htm#reCAPTCHA_settings

Enable the card security code (CSC) option for credit cards

iMIS 2017 GA (20.2.64.xxxx/20.2.65.xxxx): https://help.imis.com/iMIS2017/Features/Commerce/Payments/Authorizing_credit_cards_and_debit_cards.htm

iMIS Cloud Enterprise (20.3.xx.xxxx): https://help.imis.com/iMIS20Cloud/Features/Finance/Payments/Authorizing_credit_cards_and_debit_cards.htm#Setting_the_CSC_as_a_requirement

iMIS Cloud Professional (100.3.xx.xxxx): https://help.imis.com/100_200/Features/Finance/Gateways/Payflow.htm

Require an address and email address.  iMIS uses the Address Verification Service (AVS) to verify the address is valid.

Create a donation payment alert on a Staff Dashboard page to alert staff of low dollar amount donations (ie $1.00 - $2.00 range), if this is not normally given.

Sign up for Fraud Protection Services from your credit card processing vendor.

*Also see the following TechAlert article:

https://support.imis.com/hc/en-us/articles/360028860952-TECHALERT-PayPal-Announces-New-Carding-Prevention-Module-for-Payflow

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