iMIS Desktop Showing Wrong Version

 

1) On the affected workstation, go to Windows Start, and launch run: appwiz.cpl  - This will take you to the Control Panel's Programs and Features.

  a. Validate what is the iMIS version shown in add and remove programs.
 b. Check iMIS version on asi.dll. Right click > Properties > Details tab.
c. Asi.dll file is typically located in this sample path:

C:\Program Files (x86)\ASI\iMIS\Net\bin

2) Identify if there is a folder called: "VirtualStore" in the following sample path associated for the affected windows users login name. Sample path:

C:\Users\<WindowsUser>\AppData\Local\VirtualStore\Program Files (x86)\ASI\Imis 

Note: Please, check the above path on both the workstation, and the iMIS Appserver and workstation. If it exists, this could be related to folder's permissions as indicated here:

The LBR and df1 files are only copied to the VirtualStore if the user does not have “Write” access to the files.  It is important to remove/purge the VirtualStore folder and subfolders created in the following sample path:

C:\Users<WindowsUser>\AppData\Local\VirtualStore\Program Files (x86)\ASI\Imis

3) Ensure the iMIS App Server instance folder has appropriate permissions for your iMIS folder.

 a. In the sample path (C:\ Program Files (x86)\ASI\Imis) right click the folder called Imis_Dev, properties, and Security. 
  i. Users Group Group must have (read, write and execute). Write permission is typically unchecked, and often overlooked.

 b. Apply the following two ICACLS Permissions:

See screen capture at the end of this article. Also ensure to apply the above permissions in the workstation.

4) From the command Prompt ruining as admin apply appropriate permissions:

In the Imis App Server:

ICACLS "C:\Program Files (x86)\ASI\iMIS\Net" /t /grant "Network Service":F 
ICACLS "c:\Program Files (x86)\ASI\iMIS" /t /grant "Users":M

In Workstation or Terminal Servers where iMIS Desktop is being installed:

ICACLS "C:\Program Files (x86)\ASI\iMIS" /t /grant "Network Service":F
ICACLS "c:\Program Files (x86)\ASI\iMIS" /t /grant "Users":M

5) Test your iMIS Desktop again by opening it as administrator. Right click and run as admin. Sign in with the Manager credentials, and ensure the imis version now matches with the version shown in the control panel (Programs & Features)

 

Sample Figure:

Capture.JPG

 

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