× Attention: Please be advised that the US Tech Support team will be unavailable on Monday, 7 October due to the Labour Day public holiday. Clients can continue to log support tickets as usual during this time. All submitted tickets will be reviewed and attended to as soon as possible.

Welcome to the iMIS Support Portal

Self Service

Help Documentation

Browse through all iMIS help site articles and videos

Support Community

Find and discuss solutions with other product users

FAQs

Browse through our users’ frequently asked questions

Release Notes & Product News

Read about the latest enhancements and download releases

Still not finding what you’re looking for?

Submit a Support Ticket

Report a product defect, request consultation or ask a question

Browse Support Articles

Browse through iMIS Support articles

Enhancement Request

Submit an enhancement request

Other Support Resources

Support Quick Start

To learn how to use the iMIS Support Portal, download the ASI Ticketing System Quick Start Guide.

Support Holidays

Review the iMIS Support holiday schedule to understand when iMIS Support staff are expected to be away.

ASI Client Support

Need assistance with other ASI products? Review the ASI Client Support page for details.